Our return policy varies depending on the products. For clothing and accessories, returns must be made upon delivery. You can check the clothing or accessories when delivered. You can either decide to accept the product and sign the delivery book or you can decide to return the product. However, once you sign the delivery book, it is no longer possible to return clothing items or accessories.
Electronic devices will be sold to you from vendors, through Oreeed; meaning that Oreeed is a third party, and does not have the authority to decide the return policy for these products. Therefore, in case of any malfunction, the return policy for each electronic device depends on the duration of the warranty specified by the vendor for that product. If there is no malfunction that is covered by the warranty, there is no return policy after the product has been used by the customers. In order for us to accept your return request, the item/s must be in the same condition as when you received it/them.
In case we accept your return, your refund will be in cash if you used cash to purchase the item/s, and if you payed via credit card, your refund will be sent to your bank account with-in a week maximum from your return date. Your refund can also be added to your Oreeed Wallet. Please note that the delivery cost is not refundable.